Services
Structured support for every kind of dispute or challenge.
From formal mediation to strategic business consulting — each service is tailored to the situation.
Civil Mediation
For individuals navigating personal disputes
Civil mediation helps individuals resolve disputes efficiently and constructively, without the cost, delay and stress of litigation. Whether the disagreement involves a neighbour, a landlord, a contractor or a personal relationship, mediation offers a structured, confidential process in which both parties can be heard and work towards a practical resolution.
Suitable for
- Neighbour and boundary disputes
- Consumer and service disputes
- Personal injury claims
- Landlord and tenant disagreements
- Inheritance and estate disputes
Commercial Mediation
For businesses, founders and professional relationships
Commercial mediation supports business owners, founders, partners, contractors and smaller organisations where commercial relationships or agreements have broken down. Disputes in business settings carry real costs — management time, legal fees, reputational risk and the disruption of ongoing operations. Mediation offers a faster, more cost-effective path to resolution that preserves working relationships where possible.
Suitable for
- Partnership and shareholder disputes
- Contractual disagreements
- Supplier and client conflicts
- Founder and co-founder disputes
- Creative industry commercial disputes
Workplace Mediation
Resolving conflict before it becomes damaging
Workplace mediation addresses interpersonal conflict, communication breakdowns and difficult working relationships before they escalate into formal grievances, disciplinary processes or tribunal claims. It is a voluntary, confidential process that gives individuals the space to speak openly and work towards a sustainable resolution.
Suitable for
- Interpersonal conflict between colleagues
- Manager and team member disputes
- Communication breakdowns
- Bullying and harassment concerns (informal stage)
- Team dynamics and working relationship issues
Conflict Consulting
Strategic guidance for businesses navigating conflict
Conflict consulting provides strategic and practical support for businesses and managers dealing with emerging or ongoing conflict within teams, projects or professional relationships. Rather than waiting for a dispute to escalate, consulting helps organisations identify early warning signs, understand their options and take considered action — protecting relationships, productivity and commercial performance.
Suitable for
- Emerging team conflict
- Project disputes and creative disagreements
- Freelance and contractor relationship issues
- Organisational conflict review
- Conflict prevention and communication frameworks
Business Consulting
Operational and strategic support for SMEs and founders
Business consulting draws on more than a decade of hands-on experience running an international e-commerce operation — covering supplier relationships, remote teams, logistics, digital marketing, product development and operational problem-solving across multiple countries. This is practical, commercially grounded support for founders and SMEs who need a thinking partner with real operational experience.
Suitable for
- Operational review and improvement
- Founder and leadership challenges
- International operations and remote teams
- Supplier and partner relationship management
- Strategic planning and growth challenges
Conflict Coaching
One-to-one support for individuals
Conflict coaching provides one-to-one support for individuals who need to prepare for a difficult conversation, manage an ongoing conflict more effectively, or decide how best to approach a challenging situation. It is a focused, practical process that helps you clarify your thinking, understand your options and communicate more effectively.
Suitable for
- Preparing for a difficult conversation
- Managing ongoing workplace conflict
- Deciding whether to escalate or resolve informally
- Developing communication and conflict management skills
- Processing a dispute before or after mediation
Sector expertise
Specialist expertise in film, television and the creative industries
Libby has particular expertise and sector knowledge within the film, television, media and wider creative industries. Before moving into mediation, she worked extensively across film and media production — as Production Manager, Production Coordinator, Producer's Assistant and Post-Production Supervisor on feature films and independent productions. That experience gives her a practical understanding of the environments in which creative-sector disputes arise: demanding deadlines, financial pressures, contractual expectations, changing priorities, strong personalities, freelance relationships and teams that still need to deliver while conflict is unfolding.
Read Libby's full background →Not sure which service is right?
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